This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads.

The focus of this qualification has been designed to enable learners to be competent in a range of knowledge, skills, attitudes and values including:

  • Gathering and analysing information.
  • Analysing events that impact on a business and its competitive environment.
  • Complying with organisational standards.
  • Motivating an individual or team.
  • Negotiating in a work situation.
  • Understanding the role of business strategy as it applies to junior management.
  • Managing the budget within a specific area of responsibility.
  • Applying management principles and practices within a specific area of responsibility.
  • Managing work unit performance to achieve goals.
  • Behaving ethically and promoting ethical behaviour in a work situation.
  • Demonstrating understanding of the consequences in a work unit of HIV/AIDS.


The learners who achieve this qualification will be able to demonstrate competencies in management relating to Planning, Organising, Leading, Controlling and Ethics. Overall, this qualification will ensure that learners are capable of:

  • Developing plans to achieve defined objectives.
  • Organising resources in accordance with a developed plan.
  • Leading a team to work co-operatively to achieve objectives.
  • Monitoring performance to ensure compliance to a plan.
  • Making decisions based on a code of ethics.




  • Communication at NQF Level 3.
  • Mathematical Literacy at NQF Level 3
  • Computer Literacy at NQF Level 3.


Core 242824 Apply leadership concepts in a work context Level 4 12
Core 242815 Apply the organisation’s code of conduct in a work environment Level 4 5
Core 242816 Conduct a structured meeting Level 4 5
Core 242822 Employ a systematic approach to achieving objectives Level 4 10
Core 242821 Identify responsibilities of a team leader in ensuring that organisational standards are met Level 4 6
Core 242810 Manage Expenditure against a budget Level 4 6
Core 242829 Monitor the level of service to a range of customers Level 4 5
Core 242819 Motivate and Build a Team Level 4 10
Core 242811 Prioritise time and work for self and team Level 4 5
Core 242817 Solve problems, make decisions and implement solutions Level 4 8
Fundamental 119472 Accommodate audience and context needs in oral/signed communication Level 3 5
Fundamental 119457 Interpret and use information from texts Level 3 5
Fundamental 119467 Use language and communication in occupational learning programmes Level 3 5
Fundamental 119465 Write/present/sign texts for a range of communicative contexts Level 3 5
Fundamental 9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems Level 4 6
Fundamental 119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts Level 4 5
Fundamental 119469 Read/view, analyse and respond to a variety of texts Level 4 5
Fundamental 9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts Level 4 4
Fundamental 7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues Level 4 6
Fundamental 12153 Use the writing process to compose texts required in the business environment Level 4 5
Fundamental 119459 Write/present/sign for a wide range of contexts Level 4 5
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace Level 3 4
Elective 242812 Induct a member into a team Level 3 4
Elective 242820 Maintain records for a team Level 3 4
Elective 242818 Describe the relationship of junior management to other roles Level 4 5
Elective 242813 Explain the contribution made by own area of responsibility to the overall organisational strategy Level 4 5



1. Develop plans to achieve defined objectives.

2. Organise resources in accordance with developed plan.

3. Lead a team to work co-operatively to achieve objectives.

4. Monitor performance to ensure compliance to a developed plan.

5. Make decisions based on a code of ethics.




57712  Generic Management

NQF level 4

Minimum Credits 150







Contact Person:  
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Please print this form and send to:

E-mail: training@cbacademy.co.za

Liezl van der Westhuizen

082 373 0971

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