Responsibilities of Successful Team Leaders in 2020 (US 242821)

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This unit standard 242821 explores the role of the team leader in ensuring that the team meets organisational or required standards and is intended for junior managers of organisations.


  • The role of the team leader with reference to their job description and the purpose of the team.
  • ‘Area of responsibility’ includes, but is not limited to, cost center, section, department, or team.
  • ‘Junior managers’ include, but are not limited to, team leaders, supervisors, foremen, and section heads.
  • ‘Standard Operating Procedures’ (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • ‘Organisation’ includes but is not limited to, workplace, work context, work unit, company, department, or section.

Leadership refers to the knowledge, attitudes, and behaviors used to influence people in order to achieve the desired mission.
A team leader who has acquired leadership skills is able to motivate staff, s/he has knowledge of groups, and the relationships between them and s/he communicates well. In short, the assumption of leadership is the duty to be performed by anyone in command of the activities of others.

  • Leadership sets the organisation in motion and a major responsibility of people in management positions at all organisational levels is to direct and inspire the work of the people working in the organisation.
  • The term “leadership” has a broad definition and includes giving orders, managing and motivating people, whether as individuals or as groups, as well as communicating with subordinates.
  • Leadership is the element of management that injects energy into the organisation to activate its members to get things moving and to keep them moving.
  • Leadership also means passing on information to subordinates, explaining the mission, goals, and plans of the organisation, allocating tasks and instructions, consulting with staff and supervising their work, taking whatever steps are necessary to raise production, disciplining staff, and handling conflict.

Leaders must be able to take action by identifying what they want vs. what they are capable of doing, the difference between what drives them and what gives them satisfaction, what their values and priorities are vs. the values and priorities of the organisation they work for, and their ability to overcome the differences.

Second, a leader must set goals that are objective and measurable.

Third, a leader must have commitment and desire in order to make the action effective.

Many people use the words team and group interchangeably, but there are actually a number of differences between a team and a group in real-world applications. A number of leadership courses designed for the corporate world stress the importance of team building, not group building, for instance.

A team’s strength depends on the commonality of purpose and interconnectivity between individual members, whereas a group’s strength may come from sheer volume or willingness to carry out a single leader’s commands.

It is often much easier to form a group than a team. If you had a room filled with professional accountants, for example, they could be grouped according to gender, experience, fields of expertise, age, or other common factors.

Forming a group based on a certain commonality is not particularly difficult, although the effectiveness of the groups may be variable. A group’s interpersonal dynamics can range from complete compatibility to complete intolerance, which could make consensus-building very difficult for a leader.

How to build a team in 2020

Leadership is one of the crucial skills needed to support companies and their teams in our current context. This course provides not only theoretical discussions on how to build your team but will also equip the team leader to provide solutions to new challenges we are facing.

If you are looking to build your own business and need to be pro-active in teambuilding, also consider the Entrepreneurship (US 119673) course.

Team #NewNeed
New Need for Team Building Skills

– Please note: This product is sold as self-study content. No teaching assistance or credit-bearing assessment is included in this offer. Should you wish to enroll for training on this topic, please select the relevant product.


The qualifying learner is capable of:

  • Explaining the role of a team leader.
  • Explaining the purpose of a team.
  • Contracting with a team to obtain commitment.
  • Monitoring the achievement of team objectives.


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